G1: How ‘bout we start the skit with us writing the skit!..?
G2: ….eh, I don’t know, it sounds kind of boring to me..
G1: no, I don’t think so. One of us could pitch the idea and the other one could try and shoot it down. Then we’ll have the conflict starting right of the bat.
G2: yeah, but even if we did start a skit like that, where would we go from there?
G1: easy, we’d just start talking about what we should do for the middle of the skit! It’s genius!
G2: *attitude seems to be changing* hmmm… could the reluctant guy slowly start to show signs of approval by… maybe making small suggestions?
G1: I don’t see why not!
G2: alright, do you have any ideas for the end?
G1: well… I guess it could just be a really short skit.
Sunday, November 1, 2009
Wednesday, October 28, 2009
The Depot Chronicles
Working at Dental Depot isn’t that bad, but there are several things that I wish I didn’t have to deal with on a daily basis. Even though they’re usually small things that shouldn’t get to me, the shear magnitude in which they happen makes my job very frustrating from time to time. Very frequently, I pick up the phone to answer it and the caller is screaming bloody murder at their children. I don’t wait for it to stop; I just start giving my little Dental Depot answering spiel like nothing is happening. This does me no good, however, because when I’m done the person usually says, “Hello?” and I have to say it all over again. Multitasking is great, but screaming at your children and calling your dentist should be done at separate times. That’s one rule I’ve always lived my life by.
Also, when I’m making appointments over the phone there’s a point in the process that I ask, “So, when would you like to come in?” and it’s really frustrating when the person answers, “Uhh, as soon as possible” as if I’m an idiot for not assuming that. Then I’ll say something like, “Can you be here this afternoon?” and the person says, “No, I can’t do it today; I’m at work.” Again, I’m the stupidest person in the world for asking. “So, how about tomorrow morning?”
“No, tomorrow’s not really going to work for me…”
“Ok.. So, when would you like to come in?”
If you didn’t catch it, that’s the same question I started with. Usually, I say it just like I say it the first time, but sometimes I have a little more now who’s the idiot in the tone. I’d like to point out that I’m not upset because I’ve had this conversation with a patient; it’s the fact that I have this exact conversation with patients all the time.
Another classic is when patients call to make appointments, but have to put you on hold to go get their schedules halfway through the process. Who could have foreseen the need of a schedule? I imagine the patient saying, “Whoa! I was just calling to make a dental appointment, and you’re wanting me to commit to a specific day? ..this calls for my schedule.”
I suppose that’s all I’ll speak of today, but let me leave you with an unofficial transcript of a telephone conversation I had with a patient today:
“Thank you for calling Dental Depot. This is Brandon, how may I help you?”
“Yeah… Where y’all be located at?”
“We’re located on 23rd and Drexel.”
“23rd and WHO??”
“Drexel. It’s right by May Avenue; just a couple streets west of May.”
“Ohh.. Well, then what’s there across from you guys?”
I look out the window. “Uh.. just some houses.”
“Some WHO?”
“Houses.”
“Oh, well, y’all past that Taco Bell then?”
“Ummm…”
“If we be comin’ from Penn?”
“Yes, we’re past Taco Bell.”
The conversation goes on for a while but I’ll just leave you with that.
Also, when I’m making appointments over the phone there’s a point in the process that I ask, “So, when would you like to come in?” and it’s really frustrating when the person answers, “Uhh, as soon as possible” as if I’m an idiot for not assuming that. Then I’ll say something like, “Can you be here this afternoon?” and the person says, “No, I can’t do it today; I’m at work.” Again, I’m the stupidest person in the world for asking. “So, how about tomorrow morning?”
“No, tomorrow’s not really going to work for me…”
“Ok.. So, when would you like to come in?”
If you didn’t catch it, that’s the same question I started with. Usually, I say it just like I say it the first time, but sometimes I have a little more now who’s the idiot in the tone. I’d like to point out that I’m not upset because I’ve had this conversation with a patient; it’s the fact that I have this exact conversation with patients all the time.
Another classic is when patients call to make appointments, but have to put you on hold to go get their schedules halfway through the process. Who could have foreseen the need of a schedule? I imagine the patient saying, “Whoa! I was just calling to make a dental appointment, and you’re wanting me to commit to a specific day? ..this calls for my schedule.”
I suppose that’s all I’ll speak of today, but let me leave you with an unofficial transcript of a telephone conversation I had with a patient today:
“Thank you for calling Dental Depot. This is Brandon, how may I help you?”
“Yeah… Where y’all be located at?”
“We’re located on 23rd and Drexel.”
“23rd and WHO??”
“Drexel. It’s right by May Avenue; just a couple streets west of May.”
“Ohh.. Well, then what’s there across from you guys?”
I look out the window. “Uh.. just some houses.”
“Some WHO?”
“Houses.”
“Oh, well, y’all past that Taco Bell then?”
“Ummm…”
“If we be comin’ from Penn?”
“Yes, we’re past Taco Bell.”
The conversation goes on for a while but I’ll just leave you with that.
Monday, October 26, 2009
HK Skit
Setting: In an apartment with 5 people
Gerald: oh my gosh, I’m so excited!!!
Angela: I know!! Do you think she’s going to love it?
Mike: are you kidding? Who doesn’t love surprise birthday parties??
Angela: holy crap you’re so right!
Burt: ok, so do we all know where we’re hiding? i find that good planning and organization can go a long ways in making a totally kicking party. You see, there are some surprises you want to avoid even if you are at a ‘surprise’ birthday party.
*rest of group says ‘mmmm’ and nods in agreement*
Gerald: I’ll get behind here!
Sasha: a few of us can fit behind the couch.
*everyone gets organized*
Angela: oooh, I can’t wait ‘til she gets here!
Mike: *has revelation* Ummmm, guys…..
Group: what?
Mike: you’re not going to believe this, but we totally almost forgot to hang up the banner!
Sasha: classic goof-ball move on our part, guys!
Burt: and here I thought I’d thought of everything! Well guys, that just goes to show you; there’s no such thing as over planning.
*rest of group says ‘mmmm’ and nods in agreement*
Angela: here give me a hand.
*angela and gerald unroll the banner which reads “Happy Birthday Helen Keller!!!”*
Burt: ok, now it’s perfect.
*noises from outside the door*
Gerald: everybody, quiet, I think she’s coming!
*people duck and Helen walks in*
Group: SURPRISE!!!!! …..
*Helen continues to fumble inside, paying no attention to the others*
*group suddenly realizes their mistake*
Mike: well, crap!
Sasha: so, what do we do?
Angela: I guess we could all touch her at the same time…
Gerald: no, that would be weird.
Burt: I can’t believe i didn’t foresee this.
Mike: does this kind of make us crappy friends? I mean, a surprise party just seems really insensitive.
Sasha: don’t be silly, we’re not crappy friends, it was just an honest mistake. Like you know how you’re really allergic to shellfish and you have to wear that necklace everywhere you go?
*mike holds up necklace*
Sasha: well, you know how two summers ago I was having that dinner party and I wanted to make everybody that surprise dish and I didn’t want to tell everybody what was in it?
*group nods*
Sasha: well, you were like ‘does this have shellfish in it? I need to know.’ Well, it did, but I forgot you were allergic and I just thought you were being nosey so i told you that you didn’t need to worry about it. Well, to make a long story short, you had like three helpings; then your windpipe started to close; then we had to take you to the hospital, and you went into a coma, and when you woke up you had to relearn how to speak and walk and stuff, etc., etc. but my point is, just cause I made that one little mistake doesn’t mean I’m a crappy friend.
Mike: uhhhhh… *obviously not sure about that statement*
*Helen is still stumbling around the room. She walks toward something on the other side of the room and the group has to dodge her to keep from being noticed*
Gerald: well, we’re not doing any good here.
Angela: I can call my mom and have her cook dinner for us.
Mike: it’s not going to have shellfish in it, is it?
Angela: oh, quit being so nosey!
*group joins in by showing there disappointment in mike with phrases like, ‘yeah, really!’ and, ‘where do you get off?!’*
*this continues as group exits*
Gerald: oh my gosh, I’m so excited!!!
Angela: I know!! Do you think she’s going to love it?
Mike: are you kidding? Who doesn’t love surprise birthday parties??
Angela: holy crap you’re so right!
Burt: ok, so do we all know where we’re hiding? i find that good planning and organization can go a long ways in making a totally kicking party. You see, there are some surprises you want to avoid even if you are at a ‘surprise’ birthday party.
*rest of group says ‘mmmm’ and nods in agreement*
Gerald: I’ll get behind here!
Sasha: a few of us can fit behind the couch.
*everyone gets organized*
Angela: oooh, I can’t wait ‘til she gets here!
Mike: *has revelation* Ummmm, guys…..
Group: what?
Mike: you’re not going to believe this, but we totally almost forgot to hang up the banner!
Sasha: classic goof-ball move on our part, guys!
Burt: and here I thought I’d thought of everything! Well guys, that just goes to show you; there’s no such thing as over planning.
*rest of group says ‘mmmm’ and nods in agreement*
Angela: here give me a hand.
*angela and gerald unroll the banner which reads “Happy Birthday Helen Keller!!!”*
Burt: ok, now it’s perfect.
*noises from outside the door*
Gerald: everybody, quiet, I think she’s coming!
*people duck and Helen walks in*
Group: SURPRISE!!!!! …..
*Helen continues to fumble inside, paying no attention to the others*
*group suddenly realizes their mistake*
Mike: well, crap!
Sasha: so, what do we do?
Angela: I guess we could all touch her at the same time…
Gerald: no, that would be weird.
Burt: I can’t believe i didn’t foresee this.
Mike: does this kind of make us crappy friends? I mean, a surprise party just seems really insensitive.
Sasha: don’t be silly, we’re not crappy friends, it was just an honest mistake. Like you know how you’re really allergic to shellfish and you have to wear that necklace everywhere you go?
*mike holds up necklace*
Sasha: well, you know how two summers ago I was having that dinner party and I wanted to make everybody that surprise dish and I didn’t want to tell everybody what was in it?
*group nods*
Sasha: well, you were like ‘does this have shellfish in it? I need to know.’ Well, it did, but I forgot you were allergic and I just thought you were being nosey so i told you that you didn’t need to worry about it. Well, to make a long story short, you had like three helpings; then your windpipe started to close; then we had to take you to the hospital, and you went into a coma, and when you woke up you had to relearn how to speak and walk and stuff, etc., etc. but my point is, just cause I made that one little mistake doesn’t mean I’m a crappy friend.
Mike: uhhhhh… *obviously not sure about that statement*
*Helen is still stumbling around the room. She walks toward something on the other side of the room and the group has to dodge her to keep from being noticed*
Gerald: well, we’re not doing any good here.
Angela: I can call my mom and have her cook dinner for us.
Mike: it’s not going to have shellfish in it, is it?
Angela: oh, quit being so nosey!
*group joins in by showing there disappointment in mike with phrases like, ‘yeah, really!’ and, ‘where do you get off?!’*
*this continues as group exits*
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